Privacy Policy
Last updated: January 6, 2025
Introduction
PokeBot, Inc. ("PokeBot," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career growth platform ("the Service").
By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information (career history, skills, education)
- Resume and career documents you upload
- Interview responses and practice session data
- Career goals and preferences
- Payment information (processed securely by our payment provider)
- Communications with us (support requests, feedback)
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features used, time spent, pages visited)
- IP address and approximate location
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process and analyze your career documents with AI
- Generate personalized career recommendations
- Conduct mock interviews and provide feedback
- Track your progress and display analytics
- Process payments and manage subscriptions
- Communicate with you about the Service
- Send newsletters and product communications (with your consent)
- Ensure security and prevent fraud
- Comply with legal obligations
AI Processing
PokeBot uses artificial intelligence to provide our services. Your content is processed by AI systems to:
- Parse and analyze resumes
- Generate career recommendations
- Conduct mock interviews
- Provide personalized feedback
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third parties who help us operate the Service (hosting, analytics, payment processing)
- Legal compliance: When required by law or to protect our rights
- Business transfers: In connection with mergers, acquisitions, or asset sales
- With your consent: When you explicitly authorize sharing
Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained as required by law.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.
European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing includes consent, contract performance, and legitimate interests.
Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how you use the Service
- Improve our Service
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or sending you an email. Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@pokebot.ai